What was only my second ever visit to a Frankie and Benny’s has completely soured my opinion of the chain after a shocking visit from beginning to end.
To begin with, we walked in to overhear a waiter saying ‘I don’t get paid enough to clean tables’ before taking a seat in the bar to wait for our table.
For our starters, we were treated to brown, old lettuce with the prawn cocktail which looked as though it was thrown together by a five year old, whilst the ‘tomato and basil soup’ was pretty much just a jar of Dolmio pasta sauce put in the microwave.
When it came to the main, my wrap was okay aside from the burnt tortilla and the raw chip or two, whilst my boyfriends Chicken and Ribs was a total eyesore. The chicken was almost cremated whilst his chips were the same – in stark contrast to my warm potatoes – and the whole thing looked rather unappetising.
Before we left we decided to have a coffee – you can’t mess that up right? WRONG. The mug was streaked with coffee and a long drip had long solidified on the side.
To top it off, one of the waiting staff – not the one who isn’t paid enough to wait tables – looked as though she was at a funeral the entire time. At points we were guessing if she would start crying before we left the restaurant, she wouldn’t speak to any of her colleagues and we felt very sorry for the tables she was waiting on.
In short, this was possibly one of the worst meals I have ever paid for, and trust me, handing over £50 for the displeasure of it was utterly painful.